the prediksi Casino & Sportsbook Data Care

This page describes what we collect when you use the prediksi and how we keep that data protected. We at the prediksi take your privacy seriously and handle all personal information in compliance with applicable data protection laws. Our commitment is to be transparent about data collection, use, and retention — you have the right to know what we hold and how we use it.

When you open an account on the prediksi, create a profile, deposit funds, or place entries, we collect personal identifiers, transaction history, and device information. This data helps us verify your identity, process your payments through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, detect fraud, and comply with anti-money-laundering regulations. We do not sell your data to marketers or third parties for profit. We share information only where legally required or where necessary to deliver our services.

Our servers and payment processors may sit outside your jurisdiction. We use encryption to protect data in transit and at rest. You may request access to your data, request deletion, or opt out of certain data uses at any time by contacting our support team. This policy applies to all users of the prediksi across all our game categories — football coverage, live dealers, slots, and esports markets.

Data We Collect on the prediksi

We at the prediksi collect the following categories of personal data during account registration and ongoing use:

Legal name, date of birth, and national identity number (or equivalent government ID).
Email address and phone number for account communication and password recovery.
Residential address and proof of address (utility bill, government document) for identity verification.
Payment method details (bank account or e-wallet account used for deposits and withdrawals).
Transaction history — all deposits, withdrawals, game entries, and resulting balances.
Device information (IP address, browser type, operating system, device identifier) for fraud detection.
Game activity logs (entries placed, outcomes, settlement amounts) for audit and dispute resolution.
Communications with our support team (live chat, email) for customer service purposes.

We collect this data directly from you during account setup and indirectly as you use the prediksi. Some data collection is automatic — your browser sends IP address and device type whenever you visit our site. We do not use cookies to track you across external websites; cookies on the prediksi are limited to login session management and fraud prevention.

How We Use Your Data on the prediksi

We at the prediksi use your personal data for specific, lawful purposes:

Account verification: We verify your identity against national ID databases and fraud-detection services before enabling deposit and withdrawal access.
Payment processing: We share your payment details with DANA, e-wallet, mobile banking, local payment, online payment, e-wallet gateways, and banks (mobile banking, local payment, online payment, e-wallet) only to process your deposits and withdrawals.
Anti-fraud and AML compliance: We scan all transactions against lists of known fraud indicators and report suspicious activity to relevant authorities where required by law.
Customer support: We use your contact details and transaction history to resolve account issues, answer questions, and investigate disputes.
Service improvement: We analyse anonymised usage patterns to improve the prediksi's performance and user experience.
Legal compliance: We retain and provide data to tax authorities, law enforcement, and regulators upon lawful request.

We do not use your data to send unsolicited marketing emails unless you opt in. We do not sell your personal information to third-party advertisers. We do not make automated decisions about you (e.g. account closure based on algorithms alone) — any enforcement action is reviewed by our team before implementation.

Data security: We at the prediksi use industry-standard encryption (TLS/SSL) for data in transit and encryption-at-rest for stored data. We conduct regular security audits and maintain access controls to ensure only authorised staff access your information.

Third-Party Data Processors

We at the prediksi share your data with trusted third parties only where necessary to deliver our services. These processors include:

Payment Gateways: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and Indonesian banks receive your name, account number, and transaction amount to process deposits and withdrawals.
Identity Verification: Third-party KYC (know-your-customer) services verify your national ID and address against public databases.
Fraud Detection: Specialist fraud-detection vendors analyse your device, IP, and transaction patterns to detect suspicious behaviour.
Customer Support: Our live chat and email support systems may store your messages on secure third-party servers.

We require all third-party processors to sign data-processing agreements and maintain the same security and confidentiality standards we apply. We do not permit them to use your data for their own marketing or purposes unrelated to the prediksi.

Data Retention and Your Rights on the prediksi

We at the prediksi retain personal data for as long as needed to deliver our services and comply with legal obligations. Your account data (name, ID, contact details) is retained for the life of your account plus 5 to 7 years after closure, to meet tax and anti-money-laundering record-keeping requirements. Transaction records are retained for 7 years. Live chat and email support logs are retained for 2 years unless relevant to an open dispute or investigation.

You have the right to request a copy of all personal data we hold about you. You may also request correction of inaccurate data, request deletion of your account and associated records (subject to legal retention requirements), or object to certain data uses. To exercise these rights, contact our support team via live chat or email; we respond within 30 days. If we hold data you believe is incorrect, provide evidence and we will investigate.

Your data may be transferred or stored on servers located outside Indonesia, including in jurisdictions with different privacy laws. By using the prediksi, you consent to this transfer. We undertake to apply the same data protection standards regardless of location. If local law changes and affects our ability to serve your region (e.g. Jakarta, Surabaya, Bandung, Medan, or Semarang), we will notify you and may restrict or terminate your access.

Cookies, Tracking, and Account Security

We at the prediksi use cookies on theprediksi.id to maintain your login session, remember your language preference, and detect fraud or unauthorised access attempts. These are functional cookies necessary for the prediksi to operate; they do not track you across external websites. You may disable cookies in your browser settings, but this will limit your ability to use our platform.

We do not install tracking pixels or beacons that follow you to other sites. We do not sell cookie data or share it with advertisers. Our analytics tools (if used) process only anonymised, aggregated data — they do not identify individual users.

You are responsible for keeping your login credentials secure. Do not share your password or two-factor authentication codes with anyone, including our support staff. We will never ask for your password via email or live chat. If you suspect unauthorised access, change your password immediately and contact support. We at the prediksi monitor accounts for suspicious activity and may temporarily lock your account if we detect a breach; we notify you via email and ask you to verify your identity.

Contact and Data Subject Rights

If you have questions about how we handle your data on the prediksi, wish to exercise your data rights, or wish to report a privacy concern, contact our support team:

Live Chat: Available during operating hours for immediate assistance.
Email: Send data requests to our privacy team; we respond within 30 days.
Regulatory complaint: If we do not resolve your concern, you may lodge a complaint with your local data protection authority.

We at the prediksi may update this privacy policy from time to time to reflect changes in our practices or applicable law. Material changes are notified to you via email or account notification. Continued use of the prediksi after policy changes constitutes acceptance of the new terms. This policy is effective as of its publication date and applies to all current and former users of the prediksi.